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ITC Survey Research Assistant

Date: September 2, 2015
Reports to (Job Title): ITC Survey Manager
Jobs Reporting (Job Titles): N/A
Department: ITC - Psychology


Waterloo North Campus - Tech Town


21 hours per week - Part-time
Positionis contingent upon funding.

Primary Purpose

To perform quality-control checks for global survey questionnaires and to document global survey questionnaires for the International Tobacco Control Policy Evaluation Project.

Key Accountabilities:

1.  Survey Quality Control



2.   Database Entry and Checking of Surveys and Metadata



3.  Maintenance of Non-Database Documentation



4.  Skip Pattern Testing and Training


5.  Assist Survey Management Team

Position Requirements


Completion of a Bachelor’s degree or equivalent experience in survey research.


2 years’ experience demonstrating competence in a detailed, task-oriented position. Competencies include meticulous attention to detail, ability to focus in a team environment, reliability, strong organizational skills, and communication skills.  Familiarity with multiple types of CATI programming, or the ability to quickly learn them, is an important asset.  Must have an unusually strong ability to interpret and revise complex skip patterns in surveys.



Other skills and attributes:


MS Word Excel PowerPoint Other
Basic Not required Not required

MS Access

CATI programming languages

Nature and Scope

Interpersonal Skills:

Internally, communicates with all survey management team members to provide survey quality checking and survey documentation for research initiatives.

Level of Responsibility:

The position is responsible for implementing rigorous quality control checks and formatting the surveys according to ITC standards. Responsible for maintaining non-database survey documentation.  In particular, the position is responsible for testing the skip patterns of programmed surveys (i.e. telephone, web, tablet interviews), for maintaining detailed records of issues and their resolutions, for keeping the Survey Manager and Survey Management Associates informed regarding outstanding issues, for determining when all significant issues are resolved, and for training of other testers on an as-needed basis.

Decision-Making Authority:

Responsible for consulting with the Survey Manager and Survey Management Associates to determine workload priorities and for all major survey decisions.  Responsible for determining the seriousness of programming issues and when all are resolved. Decision-making is collaborative and has leadership support from the ITC Survey Manager.

Physical and Sensory Demands:

Minimal demands typical of a research position operating within a team-oriented and multi-project office environment.

Working Environment:

Collaborative team environment with requirement for independent work. There are opportunities for meetings and other interactions with co-workers; however, a lot of work is self-driven.  The position requires juggling of workload within multiple projects and deadline pressures.