Skip to the content of the web site.

ITC Survey Management Associate

Date: February 23, 2015
Reports to (Job Title): ITC Survey Manager
Jobs Reporting (Job Titles): N/A
Department: International Tobacco Control Policy Evaluation (ITC) Project, Psychology


Tech Town, Waterloo Campus North


35 hr/wk

Primary Purpose


The International Tobacco Control Policy Evaluation Project (ITC Project) is an international collaboration of over 100 tobacco control researchers across 22 countries whose mission is to evaluate the behavioural and psychological impact of national-level tobacco control policies of the World Health Organization Framework Convention on Tobacco Control (FCTC), the first-ever international treaty on health.  The ITC Project consists of a set of parallel annual cohort surveys of large, probability samples of tobacco users and non-tobacco users in those 22 countries: Canada, United States, United Kingdom, Australia, Ireland, Thailand, Malaysia, South Korea, China, Mexico, Uruguay, France, New Zealand, India, Germany, Brazil, Mauritius, Bangladesh, Bhutan, Zambia and Kenya.  The ISIS database consists of questions used over time in these countries and is substantial in size and complexity.


Our funding sources include the Canadian Institutes of Health Research, the US National Cancer Institute, and the Ontario Institute for Cancer Research, as well as other governmental and foundation sources throughout the ITC countries.


The staff for the ITC Project at UW are housed in the Department of Psychology.  The ITC Project at UW is directed by Dr. Geoffrey T. Fong (Department of Psychology), and the Data Management Centre (DMC), which collects and manages all data from the ITC Project, is directed by Dr. Mary Thompson (Department of Statistics and Actuarial Science).  Additional leadership and support is provided by other faculty members and staff, including a Senior Project Manager, country-specific Project Managers, Data Analysts, Computer Programmers, Survey Managers, Administrative Assistants, and Research Assistants.



To manage, prepare, perform quality-control checks on, and document survey questionnaires for an international evaluation of tobacco control policies.

Key Accountabilities:

In consultation with the Survey Manager, the Data Management Centre Director, and the Research Scientist and Research Associates, provide the following support:


Survey Development

Survey Quality Control

Survey Preparation for Printing or Programming

Survey Firm Collaboration

Testing of Programmed Surveys

Survey Documentation

Global Communication of Survey Information

Development and Maintenance of the ITC Survey Database

Position Requirements


Bachelor’s degree, preferably in a field with research or survey development experience


Two or more years’ experience or equivalent, demonstrating competence in a detailed, task-oriented position.  Familiarity with research in general and/or survey research in particular is a valuable asset.  Demonstrated excellence in written communication skills, ability to work in a culturally diverse environment.  Strong computer skills are essential, particularly with Microsoft Office, and experience with database software and/or other data-related software (e.g. Access, SPSS) is an asset.

Other skills and attributes:


MS Word Excel PowerPoint Other
word excel powerpoint other

Nature and Scope

Interpersonal Skills:

Internally, communicates with all survey management team members, data analysis, research associates, and ITC team members in all groups and departments to provide survey development assistance, survey quality control checks, and survey documentation for research initiatives.

Level of Responsibility:

The position is responsible for working with the Research Associates – Country Project Management and the Survey Manager to revise, refine, and operationalize surveys; implement rigorous quality control checks; and format the surveys according to ITC standards and the requirements of the specific survey mode and country.  Responsible for working with the ITC Survey Database, other documents, and data sources to assist compilation of information for research projects.  Responsible to provide guidance and supervision to junior and casual staff to complete the required quality control tasks of a survey project.  Responsible for working with minimal supervision to maintain the surveys for their assigned countries within the ITC Survey Database.

Decision-Making Authority:

Responsible for consulting with the Survey Manager and Country Project Managers to determine workload priorities and for all major survey decisions.  Responsible for minor survey decisions related to consistency and formatting.

Physical and Sensory Demands:

Minimal demands typical of a research position operating within a team-oriented and multi-project office environment.

Working Environment:

There are opportunities for meetings and other interactions with co-workers.  The position requires juggling of workload within multiple projects, with deadline pressures, and a demand for thoroughness and accuracy.