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Optical Services Account Manager

Date: April, 2014
Reports to (Job Title): Optical Services Manager
Jobs Reporting (Job Titles): None
Location: Optometry Clinic


23 hr/wk    Part-Time - Contingent Upon Funding

Primary Purpose

The University of Waterloo Optometry Clinic provides a clinical facility for the education of students registered in the Doctor of Optometry program at the University of Waterloo.  In addition it provides a comprehensive optometric service to the general public through in-house patient care and special populations in the immediate region, in the Province of Ontario, across Canada and in the Third World.

Key Accountabilities:


Position Requirements


University degree or College Diploma in business administration preferred or equivalent education and experience.


The incumbent must have had previous work experience working in an optical dispensary and dealing with optical companies.


Technical Experience

Excellent computing experience is necessary.


MS Word Excel PowerPoint Other
word excel powerpoint other

Nature and Scope

Interpersonal Skills:

All staff working within the clinic must be sensitive to the needs of both students and patients.  In addition the incumbent will be required to deal with personnel from Finance and work closely with Sales Representatives.

Level of Responsibility:

The role requires that the incumbent provide administrative support to the Clinic Administrator and Manager of Optical Services in all areas pertaining to the reconciliation of statements for the clinics regular and consignment accounts.

Decision-Making Authority:

The Optical Services Account Manager must be able to work independently with minimal direction from the Manager of Optical Services or the Clinic Administrator.

Physical and Sensory Demands:

The incumbent must have a strong work ethic, attention to detail and the ability to perform in a fast-paced and varied environment.

Working Environment:

The University of Waterloo Optometry Clinic is located on the north campus and is somewhat secluded from the main campus.


The University of Waterloo Optometry clinic is open daily from 8:00 a.m. until 6:00 p.m.  Employees will be expected to accept work assignments within that time frame.  Normally rotations will be organized, but from time to time it will be necessary for the Clinic Administrator to assign alternate hours.


Specific duties of the position may change according to clinic needs.