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Professional Practice Laboratory Coordinator

Date: February 6, 2015
Reports to (Job Title):

Clinical Lecturer, PPL

Administrator Officer

Jobs Reporting (Job Titles): None
Department: School of Pharmacy


Health Sciences Campus, downtown Kitchener


35 hr/wk

Primary Purpose

The Professional Practice Laboratory Coordinator provides a high level of support to ensure delivery of a state-of-the-art laboratory component of the Professional Practice series.  He/she is responsible for keeping abreast of new developments and upgrading the lab in areas such as legal requirements, practice standards, health care, health care professional roles and dispensing technology.  He/she is responsible for managing the School of Pharmacy’s OSCE (Objective Structured Clinical Examination) program. 

Key Accountabilities:

  1. Management of the School’s OSCE program.
    • Establishing timelines for milestones in OSCE preparation
    • Recruiting assessors and other exam staff
    • Training exam staff on specific roles
    • Requesting standardized patients
    • Writing cases within scope of practice and soliciting OSCE cases from faculty
    • Arrangement of exam day logistics including but not limited to: scheduling OSCE team meetings, creating and maintaining a data base, booking space, securing props, using software to grade exams, organizing and compiling data from OSCE standard setting, managing set-up for all OSCEs, arrangement got payment of participants, ordering food, etc.
  2. Planning and Delivery of Professional Practice lab courses
    • Set-up of dispensing, compounding, drug information, patient assessment and counselling stations within the laboratory
    • Create and review dispensing exercises routinely, keeping exercises current with the top 100 medications
    • Teach and oversee prescription verification
    • Develop and update patient cases, prescription and non-prescription scenarios, and drug information questions for lab assignments within scope of practice and in accordance with top 100 drugs
    • Train students on the use of pharmacy-related dispensing, inventory and drug information software
    • Grade dispensing products, written work and oral communication. 
    • Apply knowledge of legal and ethical standards to the development and grading of lab material. 
    • Teach laboratory lectures in appropriate areas as requested
    • Provide advice, counsel and support to students in the laboratory
    • Develop marking schemes for individual exercises in conjunction with PPL course instructors when requested
    • Support course instructors in the set up and maintenance of course components (including grades) in UW-Learn
    • Provide training and support to pharmacy teaching assistants including external pharmacists (i.e. community and hospital pharmacists) and pharmacy technicians as needed
  3. Responsible for operation, maintenance, and function of the professional Practice Lab
    • Maintain inventories of prescription and non-prescription drugs
    • Ensure that the lab meets all legal requirements (include legal drug storage and access) and follows appropriate, real-world conditions to emulate pharmacy practice. 
    • Keep abreast of new developments in techniques and upgrading the lab in areas such as legal requirements, practice standards, health care, health care professional roles and dispensing technology.
    • Ensure that all medical and diagnostic devices and teaching equipment including computers, printers and other hardware are functioning and maintained
    • Responsible for safety within the laboratory area.  This includes the set up and maintenance of WHMIS data sheets on chemicals. 
    • Ordering laboratory supplies (with approval from Clinical Lecturer, Professional Practice)
    • Overseeing day-to-day operations of the lab, including booking of the lab for other activities
    • Performing maintenance on all dispensing software programs, such as program updates and regular testing for optimal operation
    • Perform lab safety checks monthly
    • Ensure laboratory references and other resources are up-to-date
    • Provide service and support to other courses when required (including Pharmaceutical Laboratory Course, Informatics, and the PharmD bridging program)
    • Other administrative/technical/demonstration duties as assigned

Position Requirements


Pharmacy technician with a pharmacy technician diploma, certification as a Regulated Pharmacy Technician through Ontario College of Pharmacists or equivalent combination of education and experience


Extensive experience in dispensing practice and application of dispensing laws required. Teaching experience with students and/or health care professionals required.  Experience in sterile preparation and/or compounding an asset.


MS Word Excel PowerPoint Other
Intermediate Intermediate MS Acess, Kroll pharmacy management system

Nature and Scope

Interpersonal Skills:

Excellent interpersonal skills, verbal and written communication skills, time-management and organizational skills.  

Level of Responsibility:

This position is responsible for assisting with the planning and delivery of PPL labs, management of OSCE and the operation, maintenance and general functioning of the Professional Practice Laboratory. This position recruits assessors, trains exam staff and trains students using pharmacy related dispensing, inventory and drug information software.

Decision-Making Authority:

Demonstrated ability to take initiative and work independently and as a team member in a fast paced, challenging environment. Ability to proactively anticipate challenges and take the initiative to rectify situations before they become problems. Demonstrated judgment, tact and diplomacy skills   

Physical and Sensory Demands:

Some light lifting may be required; operating within an office/lab environment

Working Environment:

Minimal exposure to disagreeable physical conditions.  Standard office/lab working hours