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International Student Advisor

Date: August 1, 2015
Reports to (Job Title): Manager, International Student Advising
Jobs Reporting (Job Titles): None
Department: International, Student Success Office


Main Campus


USG 7/8
35 hr/wk

Primary Purpose

The International Student Advisor is accountable to the Manager, International Student Advising for the advising of international students, with a specific focus on immigration. This includes one-on-one personal advising and group information sessions aimed at enhancing the student experience and success for a diverse group of international students. The position involves the professional and competent application of appropriate advising procedures in a confidential and ethical manner in accordance with standards as set by the Canadian Bureau of International Education, the Immigration Consultants of Canada Regulatory Council, and applicable professional associations.

Key Accountabilities:

Advising Service to Students


International Student Support


Collaboration and working closely with partners



Position Requirements


Education and Professional Certification








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Intermediate Intermediate Intermediate Intermediate

Nature and Scope

Interpersonal Skills:

Students, other staff in the SSO, other staff and faculty across campus, external partner. Strong communication skills (written and oral) are required, including clarity, diplomacy and tact.  Ability to work independently and as part of a team.

Level of Responsibility:

Responsible for ensuring the professional provision of international advising services to students.  Self-initiated, detail oriented.  Excellent time management skills.

Decision-Making Authority:

Continually makes decisions about the most effective methods of advising students; determines the optimum course of action to solve problems and to exert a positive influence on other stakeholders.

Physical and Sensory Demands:

Minimal demands typical of a position operating within an office environment; periods of extensive sitting and concentrated use of visual senses.   Exposure to a fast-paced service oriented environment.

Working Environment:

Much of the time is spent sitting in a comfortable position meeting with students one-on-one in a private office. Located in a comfortable indoor area, although may work out of various locations. There is a frequent need to give close attention to detail such as written material and information given verbally by students. There are times of high demand for service, and there is always a requirement for thoroughness and accuracy.  Weekend and evening work is sometimes required.  Minimal exposure to disagreeable conditions where it is sometimes necessary to convey negative or unwelcome information to students.