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ITC Survey Manager

Date: November 10, 2014
Reports to (Job Title): ITC Principal Investigator
Jobs Reporting (Job Titles): ITC Survey Management Associates, ITC Programmer, Survey Management Research Assistants
Department: International Tobacco Control Policy Evaluation Project (the ITC Project) in the Department of Psychology


Main Campus


35 hr/wk

Primary Purpose

To provide leadership to the Survey Management group throughout the full cycle of survey questionnaires, from planning through quality control and documentation; and to collaborate with Country Project Management personnel in maximizing accuracy and efficiency in all survey-related matters, for an international evaluation of tobacco control policies.

The International Tobacco Control Policy Evaluation Project (ITC Project) is an international collaboration of over 100 tobacco control researchers across 22 countries whose mission is to evaluate the behavioral and psychological impact of national-level tobacco control policies of the World Health Organization Framework Convention on Tobacco Control (FCTC), the first-ever international treaty on health.  The ITC Project consists of a set of parallel annual cohort surveys of large, probability samples of tobacco users and non-tobacco users in those 22 countries: Canada, United States, United Kingdom, Australia, Ireland, Thailand, Malaysia, South Korea, China, Mexico, Uruguay, France, New Zealand, India, Germany, Brazil, Mauritius, Bangladesh, Bhutan, Zambia, and Kenya.  The ITC Survey Management Database consists of the entire set of survey questions used over time in these countries, including all variations within country at each of the nearly 100 survey waves across the 22 countries and is thus very substantial in size and complexity.

Our funding sources include the Canadian Institute of Health research, the US National Cancer Institute, and the Ontario Institute for Cancer Research, as well as other governmental and foundation sources throughout the ITC countries.

The staff for the ITC Project at UW is housed in the Department of Psychology.  The ITC Project at UW is directed by Dr. Geoffrey T. Fong (Department of Psychology), and the Data Management Centre (DMC), which collects and manages all data from the ITC Project, is directed by Dr. Mary Thompson (Department of Statistics and Actuarial Science).  Additional leadership and support is provided by other faculty members and staff, including the ITC Administrative Manager, Country Project Management Group (ITC Research Scientist and Research Associates), Data Management Centre (DMC; Data Analysts, Statisticians, Survey Management Group), Administrative Assistant, and graduate and undergraduate student Research Assistants.

The ITC Project is in the midst of significant growth.  Funding for the entire ITC Project is anticipated to continue to increase significantly with a concomitant increase in personnel.  Equally important is that the international profile of our work has been increasing and will continue to increase

Key Accountabilities:

1.  Strategic Planning


2.  Management of Surveys



3.  Development of the Survey Management Database



4.  Leadership

Position Requirements


Master’s degree in Health Sciences, Psychology, or other related academic field, with a focus on behavioural research in general and survey development in particular


Five or more years’ experience in survey research, preferably in Psychology or Health Sciences.
Experience in a leadership role, including management of people and performance, coaching, and mentorship.
Experience with research datasets, data cleaning, and data handling.
Experience with complex databases.
Experience in the development of complex surveys is an important asset.
Strong computer skills, particularly in Microsoft Office.
Competencies will include leadership, project management, reliability, attention to detail, organizational and communication skills.

Other skills and attributes:
Ability to lead and motivate teams in a fast-paced and constantly changing environment
Ability to provide feedback, coaching, and mentorship in survey management
Ability to multi-task, to work quickly and efficiently, and to maintain and creative and positive attitude under pressure
Excellent problem solving skills; resourcefulness
Ability to manage through change
Excellent written and verbal communication
Strong analytical skills
Ability to be meticulous, organized, and detail-oriented
Ability to work independently as well as part of a team


MS Word Excel PowerPoint Other
Proficient Proficient Proficient SAS, SPSS, Adobe Professional, Access - Proficient

Nature and Scope

Interpersonal Skills:

Reports to the ITC Principal Investigator.  Internally, communicates and collaborates with ITC Administrative Manager, ITC Research Scientists, ITC Research Associates, ITC Knowledge Translation Team, ITC Data Analysts and Statisticians.

Level of Responsibility:

The position is responsible for the timely and accurate preparation of all ITC surveys, both face-to-face and programmed.  Responsible for leading the survey management team, including workload management, performance evaluation, coaching, and mentorship.  Responsible for overseeing documentation and the provision of information related to all aspects of ITC surveys.

Decision-Making Authority:

Responsible and accountable for planning priorities in survey preparation and documentation, which may have overlapping timelines.  Responsible for many survey decisions related to consistency and formatting.  Participates in strategic planning decisions with ITC Principal Investigator, Research Scientist – Country Project Management, and ITC Administrative Manager.

Physical and Sensory Demands:

Minimal demands typical of a leadership role operating within a team-oriented and multi-project office environment.

Working Environment:

There are opportunities for meetings and other interactions with co-workers.  The position requires leadership in the assignment of workload within multiple projects, with deadline pressures, and a demand for thoroughness and accuracy.  There are also pressures associated with the level of responsibility and staff leadership.