| Date: |
October, 2012 |
| Reports to (Job Title): |
Associate Dean, Undergraduate Studies Applied Health Sciences |
| Jobs Reporting (Job Titles): |
None |
| Department: |
Dean's Office Applied Health Sciences |
Location: |
Main Campus |
Grade: |
USG 8
35 hr/wk
|
Primary Purpose
To enhance undergraduate students’ experiential learning opportunities through development, implementation and reporting of related (at risk) student success initiatives within the faculty.
Key Accountabilities:
This position exists within the Student Success Office for the Faculty of Applied Health Sciences (SSO – AHS) and is accountable to the Associate Dean, Undergraduate Studies for the development, implementation and reporting of the Faculty of Applied Health Sciences success initiatives. These initiatives include but are not limited to:
1. Student Success – undertakes Faculty level activities relating to Undergraduate student success and experience initiatives. This position advises transfer students (from internal and external sources), international students and applied health science non-degree/post –degree status.
Service to Students:
- Provides academic advising regarding course/program selection to students seeking admission to the Faculty.
- Processes internal transfer and non-degree applicant files and interprets academic records
- Coordinates all faculty petitions and makes petition recommendations for AHS non-degree/post degree students
- Liaises with other UW departments such as: International Office, AccessAbility Office, Counseling Services and the Registrar’s Office.
- Oversees Faculty ELPE requirements and procedures
Student Success Initiatives
- In conjunction with the Associate Dean and team members, develops and implements success and retention programs (focusing on at-risk students).
- Identifies academically at-risk students by liaising throughout the term with key course instructors through acquiring and analyzing their mid-term results. Follow up with identified students to direct them to appropriate educational or professional resources on campus.
- Contacts at-risk students as identified by the end of term – as seen by Academic progression reports that are flagged by the departments requiring additional academic support.
- Monitors the academic progression of students identified as at-risk (academically) and be ready to further intervene when students are not progressing as anticipated.
- Acts as AHS coordinator for students enrolled in Foundation terms. Monitors conditional and non-degree students enrolled in University 101
- Monitors and reports regularly on student success initiatives (conditional, transfers and non-degree students); also reports end-of-semester student statistics.
- Analyzes AHS course evaluations and reports findings to applicable departments and Associate Dean, Undergraduate Studies.
Student Advising
- Acts as an Academic Advisor to potential transfer students, to students in the process of changing academic plans, those completing petitions as well as students who are required to withdraw from their current program(s). The latter students include those in foundation terms as well as those with non-degree and post-degree status.
- Provides assistance to students preparing for petitions as well as students with Letters of Permission requests.
2. Applied Health Sciences Administrative and Leadership Roles - The incumbent acts as a faculty liaison (relating to undergraduate curriculum and program delivery) between all departments/schools and programs within Applied Health Sciences.
Committee representation
- Attends the curriculum and/or undergraduate affair committee(s) in AHS departments (as part of the inter-departmental coordination function).
- Attends AHS department meetings as required.
- Advises on the revision and development of undergraduate regulations and policy
- Covers for absences for academic coordinators within the department/schools.
- Active member and contributor to the Applied Health Sciences Associate Chairs, Associate Dean and Associate Registrar’s Committee
3. Experiential Learning: Directs student experiential learning including scholarship and student awards, international exchange opportunities and co-op student requirements
Scholarships and Student Awards
- Promotes scholarship, bursary and award opportunities to undergraduate students and may be required to identify qualified students.
- Responsible for the management of the AHS Undergraduate scholarship distribution for President’s scholarship recipients for research and international awards
International Students and Applied Health Sciences Exchange Programs
- Manages and maintains files and records of students (both incoming and outgoing) participating in the exchange programs.
- Manages international exchange programs and assumes the role of an academic advisor to incoming and outgoing students.
- Such advising includes assessing and approving applications, course selection (incoming exchange students) and transfer credit application and assessment (outgoing exchange students)
- Maintains and updates relevant exchange information such as web content, experience profiles and application forms
- Serves as a contact person for exchange information from partner institutions.
- Acts as liaison to the Waterloo International office providing information to AHS students on exchange opportunities, awards and scholarships, policies and procedures.
- In conjunction with the Waterloo International office, coordinates special events associated with the exchange program such as the AHS exchange information session.
Co-op
- Advises students on co-op related matters and particularly work term reports
- Coordinates Applied Health Sciences student Professional Development and co-op work or reflection requirements and milestone requirements
- Coordinates LEARN Course for AHS-Coop students for work reflection requirements, submissions and grading (as required).
4. Support to the Associate Dean: Undergraduate Studies
- Consults and informs the Associate Dean regularly and frequently on activities and developments within the advising function of the AHS Undergraduate Office.
- Prepares written reports on a variety of matters within the advising function of the AHS Undergraduate Office either on his/her own initiative or at the request of the Associate Dean.
- Provides administrative or other support on AHS Undergraduate Office initiatives as defined by the Associate Dean: Undergraduate Studies.
Position Requirements
Education:
Bachelor’s degree or higher in related field or equivalent education and experience. Several years’ experiences working in an academic environment within student services preferred.
Experience:
Must possess and maintain in-depth and current knowledge of AHS undergraduate curriculum and academic requirements for all programs within the faculty including AHS admissions regulations and practices as well as joint degrees, internal and external transfers, post-degree, transfer credits and international students. Further, requires in-depth knowledge of the university administrative and academic environment along with policies and procedures with respect to undergraduate programs, regulations, practices for students.
Demonstrated problem-solving and analytical skills are required to deal with inquiries from distressed and academically struggling students. Candidate must possess excellent problem solving abilities and good judgment.
Must display excellent time management skills and demonstrated ability to meet competing deadlines in an organized manner. Demonstrated ability to work independently and as a team member, in a fast-paced environment.
Exceptional mentorship, communication (oral and written), and interpersonal skills are essential.
Technical:
Working knowledge of relevant word-processing, spreadsheet software as well as experience with web page development and maintenance.
Knowledge and experience with Waterloo Inquiry and self-service in PeopleSoft Campus Solutions (Quest). Intermediate experience with Share point and web content management system. Occasional evening and weekend work is a requirement for this position.
Technical:
| MS Word |
Excel |
PowerPoint |
Other |
| word |
excel |
powerpoint |
other |
Nature and Scope
Interpersonal Skills:
The Applied Health Sciences Student Success Officer works as a team member in the Student Services and Success working group of Applied Health Sciences. This individual will manage Faculty activities relating to Undergraduate (at-risk) student success and experience initiatives
Contact with others: Deal with, influence or motivate employee(s) or groups(s) of people (usually internal).
Interpersonal Contacts:
- Dean of Applied Health Sciences and associated administration
- Dean’s office staff including Executive officer and the Faculty Financial Officer
- Associate Chairs and Directors, Professors and staff within the Faculty’s departments/Schools
- Counterparts in other departments within Waterloo
- Student Success Office
- Counseling Services
- Office of Persons with Disabilities
- Registrar’s office
- Waterloo International Office
- Co-operative Education and Centre for Career Action
- Student Accounts office
External Contacts
- Faculty advisors at other institutions for external transfer inquiries
Level of Responsibility:
No Direct Supervision of others – Job has specialized work with minimal supervision and provides guidance to others.
Decision-Making Authority:
- Makes decisions on academic requirements and advising for students in difficult academic standings
- Main liaison between faculty and AHS departments and other Waterloo services on student related issues
Physical and Sensory Demands:
- Minimal demands typical of a position within an office environment
Working Environment:
Travel: None
Working Hours: Regular working hours; occasional early evening hours required for meeting with students or organizing/attending events
Physical risks: Minimal risk of students reacting negatively to decisions
Psychological risks: Emotional costs of dealing with at risk students
