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Department Assistant


Office of Research

Effective Date: May 1, 2009


35 hr/wk

Reports to: Manager, Research Opeations and Communications

General Accountability

The Office of Research is a dynamic office which provides exemplary customer service to UW faculty, staff and external partners. The Department Assistant is a key member of the Office of Research, understanding the importance of providing high quality customer service and creating a positive and professional atmosphere.


Reporting to the Manager, Research Operations and Communications, the Department Assistant is responsible for the smooth  operation of the Office of Research. This includes ensuring that staff have the necessary tools and resources as well as the provision of computer and secretarial support as required.  The Department Assistant also performs a variety of other tasks requiring independent action and decision - making

Nature and Scope

The University of Waterloo is recognized as one of Canada’s research - intensive Institutions. The external sponsors that provide funding for research include small, local companies, large multinational companies, the Tri-council funding agencies, government departments at the federal, provincial and local levels, foreign governments and foreign companies.

Researchers from all Faculties are involved in contract and grant research. Research is often very personal and is a life-long dedication of the faculty member. As a result, it is imperative that the Department Assistant be responsive and adaptive to the needs of the Office of Research staff and the broader research community.

The Department Assistant supports the research organization by helping to ensure an effective working environment for the Office of Research staff, currently 58 in number, organized into eight units. This includes first line reception; ordering of supplies; event planning and scheduling;  computer support, website and equipment maintenance; as well as administrative support.

Statistical Data

UW Research Awards totalled $131M in 2007-2008.

Operating budget - $3.5M

58 Staff

Specific Accountabilities

Working Conditions