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Manager of Recreation & Wellness

Date: June 15, 2015
Reports to (Job Title): Director of Athletics and Recreation
Jobs Reporting (Job Titles): Coordinator, Strength and Conditioning
Coordinator, Aquatics, First Aid, Risk Management
Coordinator, Fitness and Wellness
Department: Athletics and Recreation


Main Campus


USG 11
35 hr/wk

Primary Purpose

This position is directly accountable to the Director, Athletics and Recreation for the achievement of the long range strategic planning as well as the day-to-day implementation of all Warrior strength and conditioning, aquatics, first aid, fitness, wellness and risk management portfolios.  The incumbent will work closely with other members of the department leadership team to ensure programs offered to students are contributing to the vibrant student experience and the wellness of our campus community.  This position is responsible for effectively managing staff, processes, fitness facilities, and programs involved in the provision of outstanding athletic services.

Key Accountabilities:

1.  Leadership – Overall responsibility for providing excellent leadership to all staff in the incumbent’s area, including:




2.  Management and Development of human resources – Overall managerial responsibilities of a complex organizational structure, including:




3.  Operations and Risk Management – Overall responsibility for the day-to-day operations of all areas of recreation and wellness, including:




4.  Relationships/Partnerships – Cultivating and stewarding strong working relationships and partnerships, including:




5.  Financial Management – Overall managerial responsibilities of revenue generation and fiscal responsibility, including:

Position Requirements


University degree is required, preferably in recreation and Leisure Studies or Physical Education, as well as professional development including experience with a broad range of sporting and recreational disciplines and coaching theory.


3-5 years of experience in the field including certifications, program planning for students with disabilities, first aid and/or CPR instructor certification, Automated External Defibrillator training, instructor certification in any of the program offerings within the scope of the position.

Experience with Fusion software is preferred s this position is responsible for all registration processes for fitness, aquatics, and recreation


MS Word Excel PowerPoint Other
Proficient Proficient Proficient

Competency with the Fusion software package is preferred.

Proficiency in other electronic communications (i.e. email, social media) is necessary to ensure strong communication with staff and participants.

Nature and Scope

Interpersonal Skills:

Internally, this position interacts regularly with the Director, managers, and other staff within the Athletics and Recreation department.  This position collaborates regularly with colleagues at all levels, including affiliated colleges and universities, Housing, Health Services, Counselling Services, Applied Health Sciences, Student Success Office, Federations of Students (FEDS), and the Graduate Students Association (GSA).  Additionally this position provides recreational leadership to satellite campuses in Stratford, Kitchener and Cambridge.  Externally, this position takes the lead on cultivation and stewarding business relationships with organizations associated with Waterloo Recreation that enhances the overall service delivery.

Level of Responsibility:

This position is responsible and accountable for the overall recreation, wellness and aquatics programming.  This includes supervision, leadership development, evaluation, and discipline for several hundred student leaders each term.  Also, this position is a member of the Athletics management team and drives safety for all areas mentioned.

Decision-Making Authority:

This position has significant decision making authority for all accountabilities related to the provision of recreation and wellness for the Athletics and Recreation department.  This requires extensive interaction, leadership and facilitation skills.  These types of decisions include staffing decisions (recruitment, performance, development, discipline) business process decisions related to resource generation and allocation (both internal and external human resources), service standards, procedures, workload/priority management, and budget management.  This position makes recommendations to the Director of Athletics and Recreation about improved service and business process opportunities that impact both the incumbent’s and colleagues’ functional areas within and beyond the department.

Physical and Sensory Demands:

This managerial role in an office setting involves minimal physical demands and moderate sensory effort resulting in slight fatigue, strain, or risk of injury.

Working Environment:

This role is exposed to stress and pressure associated with managerial positions that are responsible for a large number of staff.  The role involves minimal to moderate exposure to psychological risk resulting from unavoidable exposure to hazardous, disagreeable, or uncomfortable environmental conditions.  There may be unusual hours or schedules, multiple and/or tight deadlines beyond one’s control and constant interruptions (i.e. phone calls, emails, and unplanned but urgent service requests) that are impacted by varying student volumes at different times of the year.