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Manager, of Intramurals & Sports Clubs

Date: June 1, 2015
Reports to (Job Title): Director of Athletics & Recreation
Jobs Reporting (Job Titles):

Student Program Coordinators, Convenors, Officials & Scorekeepers

Department: Department of Athletics & Recreation


Main Campus


USG 10
35 hr/wk

Primary Purpose

This position is directly accountable to the Director, Athletics & Recreation for the achievement of the long range strategic planning as well as the day-to-day implementation of all Warrior Recreation Intramural Leagues, Sports Clubs, Extramural Teams, Multi-Sport Camps and assigned special events that may be associated with either intramural program (i.e. tournaments) or interuniversity athletics program. He/she will work closely with other members of the department leadership team to ensure programs offered to students are contributing to the vibrant student experience and the wellness of our campus community. This position is responsible for effectively managing of staff, processes, and programs (leagues, clubs, etc.) involved in the provision of outstanding athletic services.

Key Accountabilities:


1.  Leadership – Overall responsibility for providing excellent leadership to all intramural, extramural, camp and sports clubs members including:

- Establishing strategies to maximize the recreational and instructional sports which students demand.

- Establishing a comprehensive student-leadership model that provides strong leadership and mentorship, along with policies and procedures to guide and empower the students.

- Creating and maintaining positive working relationships both internally and externally.

- Providing leadership, guidance, program planning expertise to staff and volunteers (including human resources management, budgeting, facilities scheduling, program registration, policy development, risk management and safety, program evaluation, etc.)

- Assesses programs and makes strategic recommendations for program improvements.





2.   Personnel Management and Development – Overall managerial responsibilities of a complex organizational structure, including:

- Hiring, training, evaluating and leadership development for the Warrior Recreation Intramural and Tounament student staff each term (including all program co-ordinators, league staff, officials, scorekeepers). This group represents the majority of the student-employment opportunities, and therefore needs to be integrated with other student-employee groups within our department.

- Ensuring commitment and adherence to operate according to the the Warrior Recreation and Athletic Department policies and procedures by all league members.

- Developing a strong, sustainable student-leadership model that empowers and develops student-leaders, while ensuring the model continues to evolve in an environment of annual student turnover.





3.  Operations Management – Overall responsibility of the day-to-day operations of all intramural, extramural, camps and sports clubs, including:

- Managing the facilities scheduling for programming, equipment purchasing, staffing, program evaluation, leadership development, conflict management issues in all facets of the intramurals, extramurals, camps and sport clubs.

- Developing policies and while providing guidance and supervision over all the individual club budgets to the various club excuctives and members.

- In addition, this position must develop strong policies for items such as but not exclusive to: travel, outdoor activities (lightening, heat), purchasing, and other risk management areas.





4.  Relationships/Partnerships – Cultivating and stewarding strong working relationships and partnerships, including:




5.  Financial Management – Overall managerial responsibilities of revenue generation and fiscal responsibility, including:

Position Requirements


University degree is required, preferably in Recreation and Leaisure Studies or Physical Education as well as professional development in these areas including experience with a broad range of sporting and recreational disciplines and coaching theory


3-5 years of experience in the field and would include certifications, program planning for students with disabilities, first aid and/or CPR instructor certification, Automated External Defibrillator training, instructor certification in any of the program offerings within the scope of the position.





Experience with Fusion software is preferred as this position is responsible for all registration processes for all intramural programming.


MS Word Excel PowerPoint Other
Proficient Proficient Basic Competency with the Fusion software package is preferred.  Also, profiecency is other electronic communications (i.e. email, social media) is necessary to ensure strong communication with staff and participants.

Nature and Scope

Interpersonal Skills:

  Internally, this position interacts regularly with Managers in the Athletics & Recreation Department, along with the Director and other staff in the Department. This position collaborates regularly with colleagues at all levels, including Colleges, Housing, Student Success Office, Feds, GSA. Additionally, this position provides recreational leadership to satellite campuses in Stratford, Ktichener and Cambridge. Externally, this position takes the lead on cultivation and stewarding business relationships with organiziations associated with Waterloo Recreation that enhances the overall service delivery to students (i.e. Chicopee, Waterloo Tennis Club, MLSE).

Level of Responsibility:

This position is responsible and accountable for the overall intramural, extramural, camp and sports club program.  This  includes supervising, leadership development, evaluation, and discipline for several hundred student leaders each term.  Also, this position is a member of the Athletics management team and drives strategy for all areas mentioned.    

Decision-Making Authority:

This position has significant decision making authority for all accountabilities related to the provision of intramurals, extramurals, camps and sport clubs for the Athletics and Recreation Department.  This requires extensive interaction, leadership and facilitiation skills.  These types of decisions include: staffing decisions (recruitment, performance, development, discipline), business process decisions relating to resource generation and allocation – both internal and external human resources, service standards, procedures, workload/priority management, and budget management. This position makes recommendations to the Director of Athletics and Recreation about improved service and business process opportunities that impact both the incumbent’s and colleague functional areas within and beyond the department.

Physical and Sensory Demands:

This managerial role in an office setting involves minimal physical demands and moderate sensory effort resulting in slight fatigue, strain, or risk of injury

Working Environment:

This role is exposed to stress and pressure associated with managerial positions that are responsible for a large number of staff. The role involves minimal-moderate exposure to psychological risk resulting from unavoidable exposure to hazardous, disagreeable, or uncomfortable environmental conditions. There may be unusual hours or schedules, multiple and/or tight deadlines beyond one’s control and constant interruptions (ie phone calls, emails, and unplanned but urgent service requests) that are impacted by varying student volumes at different times of year.