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Director, Maintenance & Utilities

Department: Plant Operations Effective Date: April, 2006
Grade: USG 16 Reports to: VP Administration & Finance

General Accountability

The Director of Maintenance & Utilities is one of a team of four persons in Plant Operations accountable to the Vice-President, Administration & Finance for the efficient delivery of physical plant services.  The Director is responsible for the maintenance and safe operation of the University’s buildings and utilities.  The effective delivery of these services relies on good employee relations with the hourly paid staff and strong cooperation with the other three groups within Plant Operations (Custodial & Grounds, Business Services, Design & Construction).

Nature and Scope

The positions reporting directly to the Director, Maintenance & Utilities include:


                            Buildings Section Supervisors (2)

                            Mechanical Section Supervisors (2)

                            Electrical Section Supervisor

                            Controls Supervisor

                            Chief Stationary Engineer

                            Project Engineer


The Director provides leadership and direction to approximately 130 union and non-union employees with an annual operating budget of $7,000,000 and a utilities budget in excess of $12,000,000


The University is situated on 1,000 acres of land including more than 50 major buildings enclosing 6,200,000 square feet.  In addition, the University operates two satellite campuses (Cambridge & Kitchener).  The Mechanical & Central Plant sections provide and distribute steam, chilled water, compressed air, and domestic soft water. They also service distribution piping, ventilation and heating systems, fire protection systems, mechanical hoists, and other mechanical equipment, and monitors and responds to all fire alarms on campus.  The Electrical Distribution section is responsible for the maintenance and operation of all high and low voltage distribution, the building automation system and related controls, elevators, central clock, fire alarm systems, standby generators for emergency power, and plant radio communications.  The Building section is responsible for the maintenance of the building envelope, interior finishes and furnishings.


 The overall management of numerous ( 1000+ / year) renovation and alteration projects (work requests) and special projects involving major facility upgrades and energy conservation projects are non-maintenance responsibilities. This aspect of the job requires consultation, design involvement, material procurement, scheduling of construction activity and utility shutdowns, and general project management. The annual value of these renovation projects is approx. $650,000.00 / year, with facility upgrade and energy projects undertaken as additional funding permits.

Statistical Data

Specific Accountabilities

Provide leadership, support and direction to Central Services, Mechanical, Electrical and Buildings Section staff. These departments are made up of 8 professional salaried staff and in excess of 130 hourly employees.


Develop and implement both short term and long range plans to provide effective and efficient maintenance and operating services to the campus.


Provide effective employee relations in a diverse work group. Supervise employees in accordance with Provincial and University policies, including but not limited to recruitment, termination, discipline and performance evaluation. Administer applicable union labour agreements and manage grievances.


Interpret and ensure compliance with all applicable regulations including environmental protection, fire and electrical codes, safety, boiler and pressure vessel codes, and other codes and regulations which may apply.  Act as a liaison with federal, provincial and municipal agencies, consultants and contractors in technical matters affecting the facility.


Ensure the optimum functioning of building, mechanical, and electrical equipment with the minimum occurrence of disruptions. Develop, coordinate and maintain an effective planned preventive maintenance system for campus buildings and utility systems and a safe work environment.


Develop and manage an effective energy conservation program to meet consumption reduction goals while providing building occupant comfort. Work closely with faculty, staff and students to minimize the impact of conservation measures on teaching/research programs and activities.


Work cooperatively with all groups within Plant Operations to ensure the effective use of resources on an overall department basis.


Participate in the capital budgeting process through the collection of necessary technical data and preparation of justifications to support budget approval for conservation measures, deferred maintenance items, special improvements and facility renovation or upgrading. Responsible for budgetary planning and control of expenditures for divisions.


Participate in the review and development of major construction and renovation projects. Develop plans and specifications for utility system upgrades and expansions.


Participate in professional associations and various campus and system wide groups, task forces and committees. Provide support and cooperation with all staff members to promote the goals and objectives of the University.

Working Conditions