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Weekend/Evening Supervisor

Date: December, 2012
Reports to (Job Title):

Lending Supervisor: Circulation Desk Training or

Lending Supervisor: Environment and Website
Jobs Reporting (Job Titles): None
Location: Porter/Davis Libraries


35 hr/wk

Primary Purpose

These positions have primary responsibility for ensuring that on evenings and weekends the libraries provide excellent customer service at the circulation desks while maintaining a secure environment.

Key Accountabilities:

1. Supervises casual staff


2.  Accountable for high standards of customer service to library patrons


3.  Provides Technical Support to patrons

4.  Shares in the provision of Circulation Services



There are many duties and "specialties" which will be individually assigned or performed by each of the incumbents. An incumbent may be assigned to a special project as required. Examples of special assignments include but are not limited to:

  1. Participate in the training of full-time and casual staff in the use of the online circulation system.

Position Requirements


High school graduate.


Must have proven excellent communication and interpersonal skills; demonstrated commitment to excellent customer service; be a proven self-starter; demonstrated ability to think critically in order to resolve problems quickly and accurately; demonstrated ability to quickly learn new technologies; experience in library operations; knowledge of an online circulation system.


Supervisory experience is an asset.


Special requirements or conditions:

Moderate lifting and carrying of library materials is required.


Four of these positions are full-time:


Three of these positions are part-time, 23 hours each per week, and they share in a three-week rotating schedule that includes two weeks of weekend evenings and one week of weekday hours, and that also includes rotating between the Porter and Davis Libraries.  During the weekday portion of the rotation most of the hours are spent working at a circulation desk. 


In addition, for all seven positions there are some required adjustments to hours each term:


MS Word Excel PowerPoint Other
Basic Basic Not required Demonstrated ability to quickly learn new technologies

Nature and Scope

Interpersonal Skills:

Level of Responsibility:

Decision-Making Authority:

Physical and Sensory Demands:

Working Environment: