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Director, Information Security Services

Department: Information Systems and Technology Effective Date: February 2011
Grade: USG 16 Reports to: Associate Provost, Information Systems and Technology (AP-IST)

General Accountability

The Director is accountable to the Associate Provost, Information Systems and Technology (AP-IST), for strategic planning, design, development, implementation, and support of the services that the Information Security Services group provides to the University-at-large and other groups within IST. The Director is responsible for the interactions between Information Security Services and others in IST, and shares overall responsibility for day-to-day management of IST with the other Directors and the AP-IST.

The Director is responsible for strategic planning for the services and facilities maintained and supported by Information Security Services, in keeping with the goals and missions of the University. Strategic planning encompasses reviewing support of existing services and facilities and investigating promising new technologies in collaboration with other groups in order to appropriately select, integrate and support these technologies for campus-wide use. The Director collaborates in planning with the Faculties and the academic support units.

Information Security Services is staffed by technical and professional personnel and the group is responsible for:

Specifically, major areas of responsibility include:

Nature and Scope

The Director demonstrates leadership in defining, providing, refining, improving and modifying the services provided by the Group in response to changes in technology, the university environment, and IST priorities. The Director must work closely with other IST directors and members of the management teams to achieve the department goal of providing the University with effective information systems and technology. The Director must maintain productive working relationships with other IST management, and with management in academic and academic-support areas for the purpose of providing services to the entire UW community. The Director has excellent interpersonal skills, is aware of university-wide initiatives related to the Group, and is able to interact well with a range of people from inside and outside the university.

The Director must maintain a broad knowledge of current technology and practices in information systems and technology, and a deeper knowledge in specific areas relevant to the group. The Director must be familiar with, comply with, and promote the University's policies related to information systems and technology.

The Director has general managerial responsibilities for the Group, including hiring, performance reviews, promotions, reclassifications, and disciplinary issues. The Director cooperates with the rest of IST management on general issues of IST staffing, including career paths and staff mobility among groups. The Director is responsible for negotiating staffing and other resource commitments to IST projects, and for providing them to those projects in a timely fashion that contributes to their successful completion.

The Director exercises skill in managing technical/professional people and provides them with a productive work environment and career opportunities. The Director manages the Information Security Services group through effective recruitment, selection, training, and assignment of staff, the organization of functions, establishment of procedures and standards, monitoring of performance, and focusing staff efforts on University goals.

Statistical Data

Information Security Services consists of 4 staff members, including the Director.

As of 2010, there are approximately 12,000 devices connected to the campus network and approximately 500 servers are located in IST’s machine room.

Specific Accountabilities

Working Conditions

Normally, the Director carries out all responsibilities during regular business hours, but might infrequently be called upon to work outside of these hours if emergency conditions warrant.