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Manager, Circulation Services: Resource Sharing & Reserves

Department: Library - Circulation Services Effective Date: May, 2012
Grade:

USG 9

35 hr/wk

Reports to: Head, Circulation Services

General Accountability

The Manager, Circulation Services: Resource Sharing and Reserves participates with two other managers and the department head in the general management of the Circulation Services department. He/she is accountable to the Head, Circulation Services for the development, revision, and administration of policies and procedures relating to the Resource Sharing and Reserves units within Circulation Services. He/she acts as a copyright resource person for the department, in particular as it pertains to document delivery services and reserves. He/she uses decision support software and data mining tools to support the Circulation Department’s reports and statistics infrastructure. He/she coordinates the submission of departmental statistical data, including for outside associations, such as the Ontario Council of University Libraries (OCUL) and the Canadian Association of Research Libraries (CARL). The incumbent is also the Project Manager for the Tri-University Group of Libraries (TUG) Book and Article Retrieval Service.

Nature and Scope

The Circulation Services department operates at two sites, Davis and Dana Porter Libraries, and is responsible for three broad areas of activity: lending services, collections maintenance, and resource sharing and reserves. The incumbent is one of three departmental managers who work with the Head to accomplish the following departmental responsibilities:

The incumbent is accountable to the Head, Circulation Services for the development, revision, and administration of policies and procedures relating to the Resource Sharing and Reserves units. By its nature, Resource Sharing depends upon a highly collaborative environment; therefore the incumbent also works closely with managers outside of UW to develop new policies and procedures across institutions, such as those related to OCUL-wide implementations of RACER and Relais Express. The incumbent serves as a resource person to staff and to the UW community regarding issues of resource sharing and reserves and is expected to keep abreast of matters related to copyright.

The Resource Sharing unit is responsible for the provision of the following services within established copyright guidelines:

The Reserves unit is responsible for the provision of the following services within established copyright guidelines:

The incumbent provides leadership, expertise, and support to staff working in the Resource Sharing and Reserves units. He/she ensures that annual performance appraisals are conducted for regular staff in the units. Currently twelve staff work in these units, including a Resource Sharing supervisor. The unit supervisor is accountable to the incumbent for ensuring effective provision of services on a day-to-day basis, including directing the work of staff hired to work in this unit. The incumbent ensures that the need for casual staff involved in the above services is reconciled with the financial resources available to hire them.

The incumbent reconciles and approves invoice payments for various services used for Resource Sharing, such as Online Computer Library Center (OCLC) and Canada Institute for Scientific and Technical Information (CISTI). These are monthly invoices, including subscription fees, and currently total in the vicinity of $40,000 to $50,000 per year. In addition the incumbent reconciles and approves invoice payments for various services used for Reserves, which annually are in the range of $75,000 to $85,000.

The incumbent also coordinates the submission of departmental statistical data, including for outside associations, such as OCUL and CARL.

Statistical Data

Specific Accountabilities

  1. Work with the Head, Circulation Services and with the other departmental managers on   department-wide matters such as short- and long-term planning, establishing departmental priorities, securing and allocating resources, and managing change.

  2. Serve as a resource person to staff and to the UW community regarding issues of resource sharing.

  3. Serve as a resource person to staff and to the UW community regarding issues of reserves, including issues related to copyright.

  4. Work with TUG and OCUL managers to develop/refine procedures and practices related to resource sharing.

  5. Identify changing circumstances that require review and revision of policies and practices for the services provided by the department, in particular for those related to Resource Sharing and Reserves.

  6. Provide leadership and expertise in the development and implementation of new or revised policies or practices related to departmental services.

  7. Ensure that the need for casual staff involved in Resource Sharing is reconciled with the available financial resources.

  8. Keep abreast of matters related to copyright and act as a departmental resource on such matters, as well as a resource to instructors who wish to place materials on reserves or in learning management systems.

  9. Participate in the supervision of all staff for the purpose of ensuring the smooth operation of the department and the conducting of performance appraisals.

  10. With the Head, Circulation Services and the other managers, recruit and hire full-time staff for the Department and to ensure they are properly trained.

  11. Reconcile and approve invoice payments for various services used for Resource Sharing and Reserves.

  12. Prepare, in consultation with the Manager, Circulation & Interlibrary Services, University of Guelph Library and the Head, Access Services, Wilfrid Laurier University Library an annual report on the TUG Book and Article Service for financial reconciliation within the TUG environment.

Working Conditions